Gaya APA

Kaplan, R, S., Narton, D, P. (2004). Strategy maps : converting intangible assets into tangible outcomes . Boston: Haverd Business School Press.

Gaya MLA

Kaplan, Robert, S.., Narton, David, P.. "Strategy maps : converting intangible assets into tangible outcomes". Boston: Haverd Business School Press, 2004. Text.